Manhattan Home Design, a furnishings business specializing in mid-century contemporary and modern pieces, positions itself as a service provider of "affordable luxury." The firm provides a curated collection of furniture, consisting of famous recreations and original designs, aiming to bring high-grade, fashionable items to a broad target market.
Brand Philosophy and Products
The brand's core ideology, as highlighted by CEO Becca Polak, is to supply practical and fashionable furniture that shapes the method people live. Polak, a former company legal representative that obtained Manhattan Home Design in May 2024, brings a concentrate on customer-centric service and quality. The firm's brochure consists of prominent things like the Mario Bellini Sofa and the Ducaroy Couch, often made with high-end materials such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive consider Manhattan Home Design Reviews from both the company's site and independent testimonial systems exposes a mixed picture. The Sitejabber site offers a especially informing point of view, with an overall score of 2.6 out of 5 stars, recommending a pattern of consumer discontentment.
Favorable Comments:
Several clients praise the aesthetic and high quality of the furniture, noting that pieces usually go beyond assumptions in regards to product and workmanship.
Some evaluations from the business's web site highlight items as "statement-making" and " precisely what I required to pull the room together."
Older testimonials from third-party sites likewise mention positive experiences with product top quality and prompt delivery.
Unfavorable Comments:
Extra current testimonials on independent websites like Sitejabber and Houzz paint a less beneficial photo, with regular problems about service, worth, and deceitful advertising.
Usual grievances highlighted on Sitejabber and other platforms include:
Poor customer care: Consumers report a lack of interaction and difficulty fixing issues.
Deceitful practices: There are points out of things being noted as "in stock" when they are not, along with a " trickery" method with furnishings quality and sales.
Delivering and delivery problems: Long hold-ups, unfulfilled orders, and damaged things upon arrival are regularly cited.
Trouble with returns and reimbursements: Consumers have reported substantial challenges in getting reimbursements or substitutes for damaged or poor-quality things.
Manhattan Home Design Becca Polak
Becca Manhattan Home Design Becca Polak Polak is the CEO and proprietor of Manhattan Home Design. Her history is in the corporate and legal world, and she obtained the firm with the objective of improving the online furniture purchasing experience. She is additionally a factor to the firm's blog site, where she discusses interior design fads and tips. Her leadership is concentrated on curating timeless, top notch items and transforming the business's reputation with a much more customer-centric approach.